Shipping Info

Processing Information:

Orders placed Monday-Friday before 3:30pm EST will be processed and shipped out the next business day, pending stock availability. Orders placed after 3:30pm EST on Friday and over the weekend will be processed on Monday and shipped out on Tuesday. Holidays will cause delays in the process of the orders.

Shipping options:

We can ship your new ALTAMA boots anywhere in the USA via UPS Ground. We also ship to Puerto Rico and Canada via UPS Ground. Additionally, we ship to any location that has an APO or FPO address via USPS Priority Mail.

UPS Ground prices are listed in your shopping cart and are based on your zip code and the number of pairs purchased. Please use our shopping cart to calculate your shipping rates.

Please note we do not ship to PO Boxes.

International Shipping:

ALTAMA ships via our website to Puerto Rico and Canada. We are unable to ship individual orders to any other countries at this time.

ALTAMA ships to retailers all over the world. Please email us at customerservice@altama.com if you would like the name of a retailer near you.

If you are a retailer, please email sales@altama.com with your store info and location so that one of our sales representatives can contact you.

To note, there are no returns accepted on International orders.

APO/FPO Shipping:

Orders shipped to APO and FPO addresses are sent via the United States Postal Service Priority Mail. The delivery time for these packages is usually 14 business days. However, the exact date of delivery varies according to the location.

USPS shipping charges for one pair of boots is $23.95, for 2 pairs of boots it is $38.95 and for 3 pairs of boots it is $42.95. This charge covers the costs to expedite the boots through Priority Mail, and insure the boots in the event that they are lost. If you are shipping more than 3 pairs to an APO address, please email customerservice@altama.com for a shipping quote.

When ordering via our website, please be sure to list APO/FPO as the city and AE/FP/AP as the state.